Terms of Service

Terms of Service for Puma-Ducati-BMW.com

Foreword
Welcome to Puma-Ducati-BMW.com (the “Site”). The online shopping and other services offered on this Site (the “Services”) are exclusively available to registered members. Please ensure you complete the registration process before placing an order.

Article 1 (Application and Amendment of Terms and Conditions)

1. These Terms and Conditions of Use (the “Terms and Conditions”) govern all matters related to the use of this Site, operated by PumaDB Co., Ltd. (the “Company”).
2. By registering for membership, customers agree to abide by these Terms and Conditions.
3. The Company reserves the right to amend these Terms and Conditions at any time without prior notice. Customers are encouraged to review the Terms and Conditions periodically.

Article 2 (Membership)

1. A “Member” is defined as a customer who has completed the registration process on this Site, accepted the Terms and Conditions, and received a member ID and password.
2. Membership applications must be submitted through the Site’s registration page using the prescribed method.
3. All registration information must be accurate and truthful.
4. Any actions taken using a member ID and password will be deemed valid and binding on the Member, who will be responsible for all resulting obligations, including payments.
5. Members are responsible for managing their member ID and password, including setting, periodically changing, and safeguarding them to prevent unauthorized access.
6. Member IDs and passwords are non-transferable and must not be shared with third parties without the Company’s consent.
7. The Company is not liable for damages resulting from the misuse or unauthorized use of a member ID or password.
8. Members must promptly update their registered information (e.g., name, address, phone number) using the method specified on the Site.
9. The Company may suspend or terminate a Member’s access to the Services without notice if the Member: (1) Has previously had their membership revoked for violating the Company’s terms;
   (2) Fails to fulfill payment obligations or receive Items, etc.;
   (3) Engages in prohibited acts under Article 8; or
   (4) Otherwise violates these Terms and Conditions.

Article 3 (Management of Personal Information)

1. The Company will manage Members’ personal information in accordance with its Privacy Policy.

Article 4 (Purchase of Items)

1. Members must submit purchase requests using the method specified on the Site.
2. A purchase contract is formed when the Member receives an email confirming stock availability and shipping procedures.
3. The Company reserves the right to cancel or revoke purchase contracts in cases of misconduct or inappropriate use of the Services.

Article 5 (Payment)

1. The total payment includes the purchase price (including consumption tax), shipping costs, service fees, and other related expenses.
2. Customs duties and VAT for shipments to China are the responsibility of the importer. Members must pay these fees if requested by customs authorities.

Article 6 (Order Cancellation)

1. The Company may cancel orders without liability in the following cases:
   (1) The ordered item is out of stock;
   (2) The listed price is incorrect due to reasons beyond the Company’s control;
   (3) The Member is suspected of ordering for commercial purposes or resale; or
   (4) The Company deems cancellation appropriate.

Article 7 (Return of Sold Items)

1. Returns of items purchased through this Site are not accepted. For details, refer to the “Returns and Exchange” policy.

Article 8 (Prohibited Acts)

1. Members are prohibited from:
   (1) Providing false registration information;
   (2) Disrupting the Services or interfering with their administration;
   (3) Using unauthorized credit cards or email addresses;
   (4) Causing inconvenience, detriment, or damage to others;
   (5) Infringing on intellectual property rights, privacy, or other rights;
   (6) Violating public order, morality, or applicable laws; or
   (7) Engaging in any other acts deemed inappropriate by the Company.

Article 9 (Disclaimer)

1. The Company’s obligations are fulfilled when notifications are sent to the Member’s registered email or items are delivered to the specified destination.
2. The Company is not liable for any loss, damage, or detriment related to the use of the Services, except in cases of willful misconduct or gross negligence.
3. Members are responsible for resolving disputes with third parties arising from their use of the Services.
4. The Company is not liable for damages caused by events beyond its control, such as natural disasters, equipment malfunctions, or third-party actions.
5. Members are responsible for customs duties, VAT, and compliance with destination country regulations.

Article 10 (Suspension and Termination of the Services)

1. The Company may suspend or terminate the Services without notice for maintenance, emergencies, or other necessary reasons.

Article 11 (Miscellaneous)

1. Email is the primary method of communication between the Company and Members.
2. The Japanese version of these Terms and Conditions is the original and takes precedence over translations.
3. These Terms and Conditions are governed by Japanese law.
4. Disputes related to the Services will be resolved through arbitration in Tokyo, Japan, in accordance with the Commercial Arbitration Rules of The Japan Commercial Arbitration Association.

By using this Site, you agree to these Terms and Conditions. Thank you for choosing Puma-Ducati-BMW.com!